technology

The RNS is not something from science fiction. It is one of a growing number of technologies that combine robotics, artificial intelligence, and connected devices to bring a new level of technological sophistication to the physical world. Such tools will have huge implications for the life insurance industry.

Either through online application processes and simplified underwriting, or by more advanced data analysis – using, for example, facial recognition – the underwriting process is going to change. What the exact developments will be and how they finally affect our industry is not yet 100% clear.

This update is based largely upon findings from our 2018 New Business Critical Issues Survey. It was conducted over a span of six months stating in October 2017. Chief underwriters from 93 insurers offering individually underwritten life insurance participated in this survey.

Is the promise of wearable technology too good to be true? Inclusion of wearables in life insurance products to date has not matched the interest. But advances hold great promise. RGA’s Julianne Callaway explores the power and perils of these promising devices in Digital Insurance. 

Wearable devices (those worn by consumers as accessories or implants), have been of interest to more than a handful of industries in recent years. The opportunities and possible uses so far seem positive and limitless.

The age of traditional business partnerships is long past. Today, strategic partnerships offer life insurers the ability to expand their businesses into new ecosystems. Whether investing in insurtechs or collaborating with partners in complementary industries, life insurers can build partnerships based not only on strategy, product and services but also on the merging of technology and the sharing of platforms.

Beginning the journey into accelerated underwriting? Although the path to an accelerated underwriting program can and should be customized – and adjusted along the way –  several basic steps can help any company get started. 

Distance is one of the most abiding pain points for life insurers. It is a source of cost, inefficiency, and inconvenience in many life insurance processes, from reaching customers for testing, delivering training to employees and beyond.

Not all that long ago, the most relevant question in the world of artificial intelligence (AI) was if this technology would make a significant impact on society.

For a few years now, John Hancock has offered its life insurance policyholders discounts on their premiums for visiting the doctor, working out, and buying healthy food at places like Walmart. Today, the Boston-based insurer is adding sleeping to that list. And meditating.