Earning Customers for Life (LOMA Resource)
Providing an excellent customer experience is more important than ever as a strategic differentiator for insurance companies. Here’s what it takes to provide a customer experience that leads to brand insistence.
Bioelectronic Monitoring and the Future of Underwriting
Advances in bioelectronic technology – and the resulting influx of data – promise to reshape the underwriting process. Preparing today can help insurers capitalize on the opportunities of tomorrow.
How Well Does Accelerated Life Underwriting Really Work?
An NAIC task force has proposed an experience reporting update.
Investigating Life Insurance Fraud and Abuse
To better understand the challenges fraud presents, RGA has reached out to life insurers: We surveyed insurance companies, conducted informational interviews, held discussions at the 2016 RGA Annual Fraud Conference, and conducted our own internal research of claims experience.
The Magic of Selfies In Life Insurance
“People think the process is too onerous and the product is too expensive.” That, Legal & General Insurance EVP James Galli told Karen Webster in this week’s TopicTBD discussion, is the perception of getting a life insurance policy.
Half of Life Insurers Using Automated Underwriting
Half of life insurers have some type of automated underwriting solution in place and 41 percent of companies are in the planning process, according to LIMRA research.
What Do InsurTech and Pending Tech Revolutions Mean for the Life Insurance Product?
In just one year, almost $3 billion were invested in InsurTech — in de novo technology and in the brains driving it. RGA's Farron Blanc delves into the causes and consequences of past, present and and pending technology revolutions.
Talent Strategy: Designing a Workforce for the Future of Insurance
Insurance Governance Leadership Network (IGLN) participants recently discussed how global insurance companies are addressing the changing talent landscape and dealing with emerging human capital challenges.
Life Carriers take Slow Approach to Digital Transformation
About half of North American life insurance companies operate without a digital strategy, according to new research from Gartner and the Life Office Management Association.